When it comes to malpractice litigation, an ounce of prevention is worth a pound of cure. A medical malpractice lawsuit can take years to resolve, causing doctors extreme physical and emotional stress throughout the duration of the case, even if they eventually win.
Why Informed Consent is Important in Healthcare – Reduce Malpractice Risk by Improving Your Communication
If you’re looking for ways to improve your informed consent process and reduce medical malpractice risk, consider incorporating the following components to your practice’s policies and procedures:
Ideally, informed consent is a process that happens over a period of time, not an event. The informed consent process should start well before the treatment to give all parties involved the time to ask and answer pertinent questions.
Supply reading materials and consent documents to patients and families ahead of treatment. This gives patients time to absorb the information and come up with more questions. It’s a valuable investment to have a professional translate education and consent materials into the most common non-English languages that your practice encounters.
Medical professionals involved in the informed consent process need to take care to avoid medical jargon when discussing medical procedures with patients and families. Make sure that you are using terms and explanations that are easy to understand, and encouraging clarifying questions.
Consider that many people need visuals to learn. Use diagrams and drawings in your explanations. Offer to let patients and families take visual aids and copies of consent forms home with them to allow time for further comprehension on their own terms.
Ensure comprehension. Make sure the patient understands:
- the nature of the procedure itself
- the risks and benefits of the procedure, including the recovery process and the expected short- and long-term effects on the patient
- the risks and benefits of reasonable alternatives to the procedure, including taking no action
You can ask the patient to repeat back to you what they understood from your communication. If you assess that the patient doesn’t have a sufficient understanding, you will need to review the five elements of the informed consent process with them again until an understanding is reached.
Good Informed Consent Is Important to Effectively Manage Patient Expectations
Reducing malpractice risk by improving your informed consent process really narrows down to one thing – effectively managing patient expectations. Given the demanding, fast paced environment that practicing medicine now demands, it may be difficult to imagine being able to integrate these recommendations into your practice. However, allowing ample room for time and patience in your communication with patients is a tremendous investment in reducing your risk of ever having to encounter a claim in the first place.
Of course, the recommendations above are just a start towards the many steps you can take to reduce malpractice risk in your practice, and this article should not be considered a complete guide to informed consent. For further reading, check your medical malpractice insurance carrier’s website for educational resources aimed at reducing liability (The Doctors Company is a good place to start).
At MEDPLI, we want providers and practices to thrive, and we know your time is valuable. That’s why we put together resources that seek to make professional liability easier for doctors. We also save you time by finding the best insurance quotes that match your specific needs – so you don’t have to. Contact us today for a fast, free quote.